If you can't find the answers you're looking for, you can get in touch with a customer service representative by calling the American Express complaints phone number1-800-528-4800. Both companies are large and successful financial institutions, and there are benefits for both parties if they were to merge. During his 30+ years at American Express, Alan has come to be considered an outstanding and inspirational leader, having led global teams of up to 2,000 employees. Elizabeth Rutledge is the Chief Marketing Officer at American Express, overseeing global media, sponsorships, experiences, strategic brand planning and customer insights. Prior to becoming CMO and an Executive Committee member in 2018, Elizabeth held various product, marketing and insights roles at American Express. Heand his wife reside in New Jersey, and they have two daughters at college in the Bostonarea. New York, NY 10285 Louisville, KY 40233-5000 Andres is a member of the company'sExecutive Committee, Enterprise Risk Management Committee and is executive sponsor of the Hispanic Executive Leadership diversity network. Additionally, Steve spearheaded the development of the companys Environmental, Social and Governance (ESG) framework and established the Office of Enterprise Inclusion, Diversity and Business Engagement. See answer (1) Best Answer. Denise subsequently relocated to the United States where she served as President of American Express OPEN, the small business division, followed by President of U.S. Consumer Services. 1 (800) 528-4800 Howard Grosfield is President, U.S. Consumer Services at American Express, a role he assumed in May of 2022. In this role, Alex covered card issuers, networks, merchant acquirers, payment infrastructure players, and fintechs. Serving as the Chief Credit Officer since 2015, Andres has been driving revenue growth along with industry-leading credit and fraud results while also leading a complete machine leaning transformation of the companys credit risk capabilities. Doug serves on the Board of Trustees for the Harlem Childrens Zone, and is a member of the Deans Advisory Board at Boston University Questrom School of Business. For car rental companies and hotels that do not accept prepaid bookings, contact American Express Travel Services at 1-800-668-9147 or (416) 868-1888 for details about how you can use your Membership Rewards points. Additionally, Ms. Pike serves on the boards of Bankwork$ and California State University Channel Islands. You can also try contacting the company through social media channels such as Twitter or Facebook. Previously, she was Executive Vice President, US Card Products and Benefits, leading American Express Consumer Charge and Lending portfolios, Co-Brand products and Membership Rewards. Related Documents Order Terminating Consent Order Anna is a member of American Express Executive Committee, which is responsible for developing the company's strategic direction and driving business performance. To provide additional documentation regarding a subpoena, including correspondence, motions, and objections, communication may be done via email or fax with the relevant name, phone number, American Express File Number, and Case Style, as required by American Express. To provide additional documentation regarding a subpoena, including correspondence, motions and objections please email or fax us at: In your communication, please provide your name, phone number, American Express File Number, and Case Style so we can properly research and review your matter. For locations, please visit their website: https://ct.wolterskluwer.com/sop-locations. This presentation contains certain forward-looking statements that are subject to risks and uncertainties and speak only as of the date on which they are made. Ambassador Barshefsky is a trustee of the Howard Hughes Medical Institute and a member of the Council on Foreign Relations. Jeff Campbell serves as Vice Chairman and Chief Financial Officer of American Express, overseeing the company's financial operations worldwide. Cftc and necessity of legislative scheme to residents who raised in guidance to the state of legal department bank secrecy act. Copy. Anr was appointed President of Global Merchant Services in November 2011 and was named Group President, GMNS and a member of the companys Executive Committee in February 2018. Waterman is a graduate of Harvard Law School and the University of Cambridge. Alex is an avid soccer fan and lives in Manhattan with his wife and two sons. Second, youll need to provide the company with a copy of the subpoena. He holds a bachelor's degree in Business Administration from Boston University, and an MBA from New York University. 200 Vesey Street 50th Floor New York, NY 10285-0001 Providers like Visa and Mastercard charge between 1.5% and 2.5%, while Amex charges merchants between 2.5% and 3.5%. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. If you continue to use this site we will assume that you are happy with it. Don't let legal hurdles ruin your momentum. In-House Legal Department Department of the Year: American Express The regional office of American Express in Plantation has a broad reach, handling the company's global bankruptcy. He also led global customer service and credit and fraud operations. Payment is expected within 30 days. Earlier in his career, Mr. Baltimore served in a variety of roles at Hilton Hotels Corp., Marriott International Inc., and PricewaterhouseCoopers LLP. If you experience any issues with this process, please contact us for further assistance. After submitting your request, you will receive an activation email to the requested email address. Raymond joined American Express in 1992 and has served in a wide variety of senior roles across the company. Changing Laws, Saving Lives is required reading for lawyers who not only want to help ordinary people fight powerful companies, but who want the tips on how to win. This is why many merchants, especially small businesses, dont accept American Express. Since joining American Express in 1992, Denise has held a series of progressively senior roles throughout the company. In the event that you need to reorder documents, they will be available only if they fall within our applicable retention period. By providing your e-mail address, you agree to receive the Business Class: The Brief Newsletter from American Express. Glenda is a graduate of Dillard University and The Wharton School of the University of Pennsylvania. In this role, Rick is responsible for the administration of programs and services provided by AENB in partnership with the CEO and other executive officers of the U.S. Bank and for ensuring that all aspects of the U.S. Banks activities are fully integrated into the way it operates the companys U.S. businesses. First, the subpoena must be served in person. As CEO of AENB, Anr oversees all aspects of American Express U.S. banking operation, which is responsible for approximately 60 percent of the companys total billings and revenues. 3 How do I subpoena my Capital One credit card records? She is also the former Chief Financial Officer of the Commercial Banking business at JP Morgan Chase and Co. Mr. Phillips is the former Chairman and CEO of Infor, Inc., an enterprise software application provider. American Express doesnt sell off its accounts but does assign bad debt to attorneys and debt collectors. He is also a member of American Express Executive Committee. At KKR, Waterman was responsible for all legal and compliance functions across the firms global operations. She joined P&G in 2008, overseeing the companys legal, government relations, brand protection and corporate governance functions. She joins American Express from KKR, where she was a partner and head of the global legal department. 200 Vesey Street With Distinction from Western University in Canada. He and his wife live in New York and have three children. The American Express Legal Department is headquartered in New York City, but has lawyers located in offices around the world. This document orders the company to provide the requested information to the court. He is also a CPA. Please review. Prior to joining McKesson, Ms. Seeger worked at the Atlanta law firm of Morris, Manning & Martin, LLP from 1992 to 2000, where she was a partner in charge of the technology . Jennifer Skyler is the Chief Corporate Affairs Officer at American Express. 2023 American Express. She is a member of the Companys Executive Committee, as well as Chairperson of the American Express Foundation. He currently serves as Chair of the Alumni Council for NYU Stern, and previously served as the Councils Development Committee Chair. He is the former U.S. Secretary of Health and Human Services; the former Administrator of the U.S. Environmental Protection Agency and the former Governor of Utah. Alan Gallo is a well-reputed executive with deep experience spanning Finance, Strategy, Business Transformation, M&A and the payments industry. On the next page, you will need to complete a form with your personal information and your complaint details. She also oversees critical internal shared services including real estate, procurement and sales enablement. American Express Travel Related Services Company, Inc. is licensed as a money transmitter by the New York State Department of Financial Services. Mr. Young is also the former CEO of McAfee, LLC, one of the worlds leading independent cybersecurity companies. In this position, he leads the businesses responsible for consumer products and services, digital strategy and capabilities, and risk and information management. Ms. Pike is also the former President of Business Banking at Bank of America, as well as, the former President of California for that corporation. The company was founded as a merger between two express companies owned by Henry Wells and William G. Fargo, the two guys who founded Wells Fargo. Posted by adminGangnam 30 September 2022. He is a board-elected officer of the company, and a member of the Executive Committee, which develops the companys strategic direction and determines its key policies. She and her husband live in New York City, and together they have five children. Andres was born in Ecuador and currently resides in Montclair, New Jersey, with his wife and three children. Generally, the charges are as follows: *Additional charges may apply. Ms. Seeger serves on the board of FTI Consulting, Inc., a global business advisory firm, the board of the Wisconsin Foundation and Alumni Association, and serves on the Executive Committee of the Association of General Counsel and is on the Board of Trustees of the Central Park Conservancy. If you have a legal inquiry or need to file a legal complaint, you can contact the American Express legal department using the information provided on the companys website. There are a few things to keep in mind when serving American Express with a subpoena. Ambassador Barshefsky is a former U.S. Trade Representative and a former member of President Clintons Cabinet, where she served as chief trade negotiator and principal trade policymaker for the United States, negotiating complex market access, regulatory, and investment agreements with virtually every major country in the world. He earlier served as Senior Vice President, Global Capital Markets & Basel Program within the Treasury Organization. American Express Legal Department (in-house lawyers) Anes, Leventhal & Snyder, PLLC; Relin, Goldstein & Crane; An Answer must be filed to the lawsuit. You will receive an invoice with the amount due. Stephen J. Squeri is Chairman and Chief Executive Officer of American Express Company, a leader in global payments and one of the worlds most respected companies. American Express will review your complaint and will get back to you with a resolution. But that same culture contains the possibility of its destruction. She was instrumental in leading the companys innovative growth strategy into industries that traditionally did not accept credit cards, including quick service restaurants, healthcare, government, insurance, telecommunications, charities, and rent. She is also a member of the board of directors for Global Business Travel, a joint venture company for American Express, a board member of the World Travel & Tourism Council and the Montclair Film Festival. Indicate the court/jurisdiction and include the case number and case style or have an Agency Letterhead. She began her career as an executive retained search and organization change consultant. Dealing with debt collectors for your American Express card. Mr. Baltimore is also the former President and Chief Executive Officer of RLJ Lodging Trust, one of the largest publicly traded lodging real estate investment trusts in the country. 4 What is the phone number for American Express customer service? Previously, she served as Chief Risk Officer and President, Global Risk, Banking and Compliance for American Express, a role she assumed in February 2018. Ravi also led academia and industry research partnerships, including with the Stanford Institute for Human-Centered Artificial Intelligence, Stanford Platform Lab, and MIT-IBM Watson Artificial Intelligence Lab. She serves as co-chair of the International Advisory Board for the non-profit organization British American Business. Mr. Chernin is Co-Chairman and Co-Founder of Malaria No More; a director and Co-Chair of the Board of Visitors of the University of California, Berkeley and a former director of the Harvard AIDS Initiative. It appears that JavaScript is either disabled or not supported by your web browser. How do I Earn Membership Rewards Points? The organizations he oversees comprise approximately two-thirds of the companys total workforce. Revenue service by the subpoena compliance department offers legal profession allow retaliation for travel. Throughout his 36-year tenure, Steve has led multiple transformational efforts across the organization, including reorganizing the companys Global Business Travel Group into a joint venture and overseeing a number of partnerships and acquisitions to expand its consumer and commercial offerings for businesses of all sizes. Subpoenas should also clearly identify the documents and/or records requested. Learn how to decide on an ownership structure, read through copyright laws and write clear agreements to help keep your business running smoothly. Additionally, she is a graduate and faculty member of the Cornell ILR School CHRO Top Seat program. He also served as the head of Corporate Planning where he led the companys business planning process. Sign up to stay ahead with our once-a-week Newsletter. He is a foreign honorary member of the American Academy of Arts and Sciences. 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